Business Communication Skills: How vital is it?
If you own or operate a business, it’s vitally important that your business communication skills are top notch. This is business we’re talking about here and that means investing in the development of your communication skills is something you can’t afford to not do. As an entrepreneur, you should be able to not only communicate well but have the ability to bridge an gaps that exist between you and your staff or you and your customers.
Or, if you are an office assistant, who takes charge of the incoming and outgoing communications for your company, you will still need excellent communication skills so that you can be effective in your task. The business arena is so vast and is moving at such a high speed these days any negligence or lack of ability to be as effective as possible on your part could drive your customers into the midst of another business firm.
Business communication is not solely confined to the use of any office support systems such as the telephone, fax machine, computers, and so on. It extends to having to personally meet with clients and business partners. Your communication skills must therefore cover proficiencies in both oral and written forms.
If you lack the expertise in business communication skills, worry not because there are a lot of sources for learning the ropes. Among them are pamphlets, books, ebooks, videos and even special courses. You can always check out other opportunities that can help you hone your business communication skills.
Many business communications are in written forms. Therefore, you will need to write reports, prepare proposals, complete staff study documents delegated to you, and then create business letters to accompany this information that you will be sending out to concerned individuals of other business firms or clients. This means that your written style of communication is extremely important.
So what skills are necessary when writing these types of business communications? First, you should recognize the purpose or problem to be tackled in the letter and then plan out step by step what actually will need to be included in the content of the letter so that the goal of your communication will be fully understood by the receiving party.
Next, your ideas must be carefully organized so that its presentation will hence be chronological and orderly. During the writing of the draft, you must be aware of the purpose of every word that you include. Editing follows the first draft so that final revisions can be made. All business communications need to follow a formal format so you will need to acquire such skills if you’re lacking in this area so that you will be able to produce this type of output.
Bear in your mind that business communication is the transmission of valuable ideas. Therefore, proper words must be carefully chosen and used with proper sentence structure. There must also be unity in the thought expressed in the paragraphs. Anyone who is in charge of writing business communication letters should be well-versed with the language to be used and should possess high standards of business communication skills. An effective writer is said to be able to transmit and provoke feelings and likewise able to convey ideas and facts to the other party with clarity and efficiency.
Within the company itself, business communications are necessary for the conveyance of ideas and thoughts to suppliers, employees, employers, distributors, dealers, manufacturers, vendors, customers, community groups, and the likes. It’s hence a must that the communication letter is simple, formal, and well-understood so successful communication processes can be achieved.